Privacy policyContact us

Developer: Ticsudya
Contact email: pastibisani9@gmail.com
This Privacy Policy explains how Ticsudya collects, uses, shares, and protects information when you use our mobile game Lucky Jewel Utsav.

Section 01

1. Purpose and Usage

We collect and use information to operate, improve, and secure Lucky Jewel Utsav. Specifically, we may use collected information to:

  • Provide game services and game progress;
  • Maintain game stability and performance;
  • Prevent fraud, cheating, or abuse;
  • Show advertisements and measure ad performance;
  • Analyze how players use the game;
  • Respond to your requests or support inquiries;
  • Comply with legal obligations.

We only collect information that is reasonably necessary for these purposes.

Section 02

2. Information We Collect

Depending on how you use the game, we may collect:

  • Device information, such as device model, operating system, unique device identifiers, IP address, and app version;
  • Usage information, such as gameplay activity, session duration, feature interactions, crash logs, and performance data;
  • Account information, if you create an account or link a third-party account;
  • Advertising identifiers, such as IDFA or GAID, where applicable;
  • Location information, only if you grant location permission;
  • Information from third-party SDKs, such as analytics, advertising, or payment providers.
Section 03

3. Disclosure and Sharing

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the game, such as hosting, analytics, advertising, customer support, and payment providers;
  • Advertising partners to deliver and measure ads;
  • Legal authorities if required by law, regulation, court order, or government request;
  • Business transferees in the event of a merger, acquisition, asset sale, or similar transaction.

Any third-party recipients are expected to handle information in accordance with applicable privacy laws and their own privacy policies.

Section 04

4. Use of Cookies and Similar Technologies

Lucky Jewel Utsav and our service providers may use cookies, device identifiers, advertising IDs, and similar technologies to:

  • Remember player preferences;
  • Maintain game sessions;
  • Analyze game performance;
  • Deliver personalized or non-personalized ads;
  • Measure ad effectiveness.

You may control certain cookie and advertising settings through your device settings. If you disable some identifiers or cookies, certain game features or ad-related functions may not work properly.

Section 05

5. Third-Party SDKs

Our game may integrate third-party SDKs to provide analytics, advertising, payment, authentication, crash reporting, or other services. These SDKs may collect information such as device identifiers, usage data, advertising IDs, and network information.

Each SDK provider has its own privacy policy. We encourage you to review their policies for details about how they process your information.

Section 06

6. Location Permissions

Lucky Jewel Utsav may request location permission only if a specific feature requires it. If location permission is not necessary for core gameplay, we will not require you to grant it.

You can allow or deny location permission through your device settings. If you deny location permission, location-based features may be unavailable, but you can still use the rest of the game unless otherwise stated.

We do not continuously track your precise location unless clearly disclosed and permitted by applicable law.

Section 07

7. Advertising

Lucky Jewel Utsav may display third-party advertisements. Advertising partners may use device identifiers, advertising IDs, usage data, and other information to show ads that are more relevant to you and to measure ad performance.

If you are in a region that requires consent for personalized advertising, we will seek your consent where required. You may opt out of personalized ads through your device settings or the ad partner’s controls.

Section 09

9. Security Procedures

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These may include encryption, access controls, secure servers, and regular security reviews.

However, no electronic transmission or storage system is completely secure. We cannot guarantee absolute security.

Section 10

10. Retention of Data

We retain your information only for as long as necessary to provide Lucky Jewel Utsav and fulfill the purposes described in this policy. When determining retention periods, we consider:

  • The type of information collected;
  • The purpose for which it was collected;
  • Legal or regulatory requirements;
  • Whether the information is still needed for game operations.

When your information is no longer needed, we will delete or anonymize it, unless we are required to retain it by law.

Section 11

11. User Account and Data Deletion

If you have a user account, you may request to delete your account and associated data by contacting us at pastibisani9@gmail.com.

After receiving a valid deletion request, we will delete your account and related information within a reasonable time, except where we must retain certain data for legal, security, fraud prevention, or legitimate business reasons.

If your game data is stored locally on your device, uninstalling the game may remove that data, but server-side data may remain until we process your deletion request.

Section 12

12. Updating Information

If your personal information changes or is inaccurate, you may request updates by contacting us at pastibisani9@gmail.com. We will take reasonable steps to correct or update your information.

Some information, such as gameplay records or transaction history, may not be editable for security or technical reasons.

Section 13

13. Children’s Privacy

Lucky Jewel Utsav is not directed to children under the age required by applicable law. If we learn that we have collected personal information from a child in violation of applicable law, we will take steps to delete that information.

If you believe a child has provided us with personal information, please contact us at pastibisani9@gmail.com.

Section 14

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the game, our website, or other appropriate channels. Your continued use of Lucky Jewel Utsav after the updated policy is posted means you accept the revised policy.

Section 15

15. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:
Email: pastibisani9@gmail.com
Developer: Ticsudya